PRIVACY POLICY

1. INTRODUCTION

D & B Collectibles ("D&B," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our graded sports cards, authenticated memorabilia, and related collectibles (the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. INFORMATION WE COLLECT

Personal Information

Automatically Collected Information

Cookies

When you create an account, place an order, or contact us, we may collect: your name, email address, shipping address, billing address, phone number, and payment information. Payment details are processed securely through our PCI-compliant payment partners and are never stored on our servers.

We automatically collect certain information when you visit our site, including: IP address, browser type, device information, pages viewed, time spent on pages, referring URL, and browsing patterns. This helps us improve the collector experience and detect fraudulent activity.

We use cookies and similar tracking technologies to remember your preferences, keep items in your cart, maintain your wishlist, and analyze site traffic. You can control cookie settings through your browser, but disabling cookies may affect site functionality including cart and wishlist features.

3. HOW WE USE YOUR INFORMATION

• Process and fulfill your orders for graded cards and memorabilia
• Communicate order updates, shipping confirmations, and customer support
• Send early access alerts for new vault drops and restock notifications (with consent)
• Authenticate your identity and protect against fraud
• Improve the marketplace experience and personalization
• Comply with legal obligations and enforce our Terms of Service

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping carriers, authentication partners, and cloud hosting providers who help us operate the marketplace.
• Legal Compliance: When required by law, court order, or to protect our rights and the safety of our collectors.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. DATA SECURITY

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and regular security audits. However, no method of electronic storage or transmission is 100% secure. We continuously monitor our systems for vulnerabilities and respond promptly to any security incidents.

6. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications, and data portability. To exercise these rights, contact us at privacy@dbcollectibles.com.

7. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide Services. Transaction records are retained for a minimum of seven years for tax and legal compliance. Wishlist and browsing preference data is retained until you request deletion or your account is inactive for 24 months.

8. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately so we can remove it.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our Services after changes constitutes acceptance.

10. CONTACT US

For questions about this Privacy Policy or to exercise your data rights, contact us at:

Email: privacy@dbcollectibles.com
Mail: D & B Collectibles, Attn: Privacy Officer, 123 Collectors Way, Suite 400, Chicago, IL 60601